NATUZZI ASSURANCE
WARRANTY INFORMATION
NATUZZI EDITIONS
Manufacturer's warranty
All Natuzzi Editions brand sofas and armchairs are covered by statutory guarantee and by a manufacturers warranty according to this warranty certificate and the applicable legislation. Your statutory rights are not affected. Please read this certificate carefully. To request service under the manufacturers warranty, follow the instructions set out below.
Registering your manufacturer's warranty
To activate your warranty, please: fill in the warranty registration coupon on the website www.natuzzieditions.us or at the store where the product was purchased. On the coupon, enter the product identification code, which you can find on the back of this certificate or on the underside of the product. If you have bought several products, enter their respective identification codes on the same coupon. Please note that removing the label from the underside of the product invalidates the manufacturers warranty. You must register the manufacturers warranty within 15 days of taking delivery of the product. This warranty applies only to products used domestically, i.e. within a normal residential setting and in accordance with the maintenance and usage instructions in the information booklet that accompanies each product.
Subject of the manufacturer’s warranty and limits of validity
To request service under this warranty, you must contact the retailer from which the item was bought; include the purchase document, which clearly states the name of the retailer, the date of purchase, and the product details. Service may be obtained under this warranty when, under normal conditions of use, the purchased product has non-conformities that were not recognizable at the time of delivery and that are attributable to the manufacturer, after the product has been inspected, as required. The manufacturer offers no guarantees other than those stated here; your statutory rights under the relevant mandatory legal measures are not affected. The retailer and/or third parties may not alter the terms of this warranty, nor may they issue any other warranty statements in any form on the manufacturers behalf. This warranty is valid for two years from the date of delivery of the product. It covers non-conformities in cushions, mattresses, reclining mechanisms, stitching, manual and/or electronic mechanisms, suspension systems (webbing) and upholstery, that are not due to normal use. After the first year, the warranty covers only the parts and materials needed for repairs, but not labor costs. All NATUZZI EDITIONS sofas and armchairs are protected not only by the statutory guarantee applicable in the country where you bought the product but also by an additional 10-year manufacturers warranty, running from the time of delivery and limited to the sofas and armchairs inner (load-bearing) wooden frame.
This warranty does not cover:
How to request service under the warranty
(exclusively for work under the manufacturer's warranty and not for work covered by the statutory guarantee)
To make a claim under the manufacturer's warranty, as soon as you notice a non-conformity and, in any case, within the maximum claims period set under the relevant local legislation you must request assistance from the retailer from which you bought the product. You must send your request together with the purchase document stating the delivery date, the product identification code (see the label on the underside of the product), and photographic evidence of the fault or defect. Within a reasonable time period, the vendor will make an inspection to verify the extent of the defects. If the retailer decides that the product contains manufacturing defects covered by this warranty, then it will send the request for service on to the manufacturer. The manufacturer will repair or replace the product or part of it, at its own discretion, within a reasonable time period, after completing any further checks that the reported non-conformities or defects exist and that they are covered by this warranty; these checks may be made by the manufacturer or by one of its representatives. If, at the time of repair, identical materials to those considered non-conforming or defective are not available, then the manufacturer reserves the right to substitute those materials with others of equal quality and economic value.
Consumers legal rights
The benefits provided under the manufacturer warranty are additional to your rights and remedies under the consumer-protection laws and regulations applicable in the country of purchase these statutory rights are not affected in any way. The specific consumer rights protected by this warranty may vary from country to country.
NATUZZI REVIVE
Manufacturer's warranty
All Re-vive armchairs are covered by a statutory guarantee and by Natuzzi S.p.A. warranty as far as stated by the warranty certification and by relevant law, which remains binding. Please read this certificate carefully. To request service under the manufacturer's warranty, follow the instructions set out below.
Registering your manufacturers warranty.
To activate your warranty, please fill in the warranty registration
coupon on the website www.natuzzirevive.com or at the store where the product was purchased.
On the coupon, enter the product identification number, which you can find on the back of this certificate or on the underside of the product. If you have bought several products, enter their respective identification numbers on the same coupon. Please do not remove the label from the underside of the product you purchased since this will void the manufacturer's warranty. You must register the manufacturer's warranty within 15 days of taking delivery of the product.
This warranty applies only to products used for residential purposes, i.e. within a normal home environment and in accordance with the maintenance and usage instructions in the information booklet that is enclosed with each product.
Subject to the manufacturer's warranty and terms.
To request service under this warranty, you must contact the retailer from which the item was bought; include the purchase document, which clearly states the name of the retailer,the date of purchase, and the product details.
Service may be obtained under this warranty when, under normal conditions of use, the purchased product has non-conformities that were not recognizable at the time of delivery and that are attributable to the manufacturer, after the product has been inspected, as required.
Natuzzi S.p.A. does not supply any other kind of warranties, other than those hereby mentioned, with the exception of what is stated by legally binding regulations on the subject. The retailer and/or third parties may not alter the terms of this warranty, nor may they issue any other warranty statements in any form on the manufacturer's behalf. This warranty is valid for 2 years from the date of delivery of the product. It covers non-conformities in cushions, stitching, manual and/or electric mechanisms and upholstery, that are not due to normal use. After the first year, the warranty covers only the parts and materials needed for repairs, but not labor costs. All the Re-vive armchairs are protected not only by the statutory guarantee applicable in the country where you bought the product but also by an additional 5 year manufacturer's warranty, running from the time of delivery and limited to the armchairs inner mechanism group.
This warranty does not cover:
How to request service under the warranty
(exclusively for work under the manufacturer's warranty and not for work covered by the statutory guarantee)
To make a claim under the manufacturer's warranty, as soon as you notice a non-conformity and, in any case, within the maximum claims period set under the relevant local legislation you must request assistance from the retailer from which you bought the product. You must send your request together with the purchase document stating the delivery date, the product identification code (see the label on the underside of the product), and photographic evidence of the fault or defect. Within a reasonable time period, the vendor will make an inspection to verify the extent of the defects. If the retailer decides that the product contains manufacturing defects covered by this warranty, then it will send the request for service on to the manufacturer. The manufacturer will repair or replace the product or part of it, at its own discretion, within a reasonable time period, after completing any further checks that the reported non-conformities or defects exist and that they are covered by this warranty; these checks may be made by the manufacturer or by one of its representatives. If, at the time of repair, identical materials to those considered non-conforming or defective are not available, then the manufacturer reserves the right to substitute those materials with others of equal quality and economic value.
Consumers legal rights
The benefits provided under the manufacturer warranty are additional to your rights and remedies under the consumer-protection laws and regulations applicable in the country of purchase these statutory rights are not affected in any way. The specific consumer rights protected by this warranty may vary from country to country.
NATUZZI ITALIA
Manufacturer's Warranty
All NATUZZI ITALIA brand sofas and armchairs are covered by statutory guarantee and by a manufacturer's warranty provided by Natuzzi S.p.A. registered office: Via Iazzitello 47, Santeramo in Colle (Bari), Italy as much as stated by the warranty certification and by the relevant law, which remains binding.
Please read this certificate carefully. To request service under the NATUZZI ITALIA manufacturer's warranty, follow the instructions set out below.
Registering your manufacturer's warranty
To activate your NATUZZI ITALIA manufacturer's warranty, you must fill in the warranty registration coupon within fifteen days from delivery, including the product identification number, which you can find in the attached information booklet or on the underside of the product, on our website www.natuzzi.com or at the store where it was bought. If you have bought several products, please enter their respective identification numbers on the same coupon.
Subject of the manufacturer's warranty and terms
This warranty applies only to products used within a normal residential setting and in accordance with the maintenance and usage instructions in the information booklet that is enclosed with each product. Under this warranty, we will replace or repair the purchased product free of charge, when, under normal conditions of use, it has non- 2 5 NATUZZI ITALIA NATUZZI ITALIA 26 conformities that were not recognizable at the time of delivery and that are ascribable to the manufacturer.
Natuzzi S.p.A. does not supply any other kind of warranties, other than those hereby mentioned, with the exception of what is stated by legally binding regulations on the subject.
The retailer and/or third parties may not alter the terms of this warranty, nor may they issue any other warranty statements in any form on behalf of Natuzzi S.p.A..
This warranty is valid for two years from the date of delivery of the product. It covers non-conformities in cushions, mattresses, reclining mechanisms, stitching, manual and/or electric mechanisms, suspension systems (webbing), exposed wood trim and fabric coverings, and rips and tears in the leather not due to normal use. All NATUZZI ITALIA sofas and armchairs are protected not only by the statutory guarantee applicable in the country where the product was bought but also by a Limited Lifetime manufacturer's Warranty, running from the time of delivery and limited to the sofas and armchairs inner frame.
This warranty does not cover:
This warranty also gives you no right:
to compensation for indirect or consequential damage (e.g. the normal inconvenience and/or lost time entailed in repairing or replacing products) or for the total or partial loss of use of the product
to remedies that cost more than, or the same as, the products purchase price.
Please also note that the cushions will normally become softer with use; hence, this cannot in any way be interpreted as a loss of quality due to production faults, defects in materials, or non-conformities of any kind
How to request service under the warranty (exclusively for repair under the NATUZZI ITALIA manufacturer's warranty and not for work covered by any statutory guarantee).
In order to be assisted by NATUZZI ITALIA manufacturer's warranty, the customers who denounce some product non-conformities must request assistance from the retailer where they bought the product, within the maximum time regulated by the local legislation.
You must send your request together with the purchase document stating the date of the delivery and/or purchase, the product identification number on the label on the underside of the product, and photographic evidence of the fault or defect.
Please do not remove the label from the underside of the product. Removing the label voids this warranty.
Within a reasonable time period, the vendor will make an inspection to verify the extent of the defects. If the retailer decides that the product contains manufacturing defects covered by this warranty, then it will send a request for service on to Natuzzi S.p.A.
Natuzzi S.p.A. will repair or replace the product or part of it, at its own discretion, within a reasonable time period, after completing any further checks that the reported non-conformities or defects exist and that they are covered by this warranty; these checks may be made by Natuzzi S.p.A. or by one of its representatives.
If, at the time of repair, identical materials to those considered nonconforming or defective are not available, then Natuzzi S.p.A. reserves the right to substitute those materials with others of equal quality and economic value.
Consumers legal rights
The benefits provided under the NATUZZI ITALIA manufacturer's warranty are additional to your rights and remedies under the consumer protection laws and regulations applicable in the country of purchase these statutory rights are not affected in any way. The specific consumer rights protected by this warranty may vary from country to country.
NATUZZI PRIVATE LABEL
PLEASE CONTACT YOUR RETAILER FOR SPECIFICS.
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